Our Commitment to Privacy
Our Privacy Policy was developed as an extension of our
commitment to combine the highest-quality products and
services with the highest level of integrity in dealing
with our clients and partners. The Policy is designed to
assist you in understanding how we collect, use and
safeguard the personal information you provide to us and
to assist you in making informed decisions when using our
site and our products and services. This statement will be
continuously assessed against new technologies, business
practices and our customers' needs.
What Information Do We Collect?
When you visit our Web site you may provide us with two
types of information: personal information you knowingly
choose to disclose that is collected on an individual
basis and Web site use information collected on an
aggregate basis as you and others browse our Web site.
1. Personal Information You Choose to Provide
Credit Card Information
If you choose to purchase products or services from
us or our partners, you may need to give personal
information and authorization to obtain information from
various credit services. For example, you may need to
provide the following information:
Email Information
In addition to providing the foregoing information to
our partners, if you choose to correspond further with us
through email, we may retain the content of your email
messages together with your email address and our
responses. We provide the same protections for these
electronic communications that we employ in the
maintenance of information received by mail and telephone.
2. Web Site Use Information
Similar to other commercial Web sites, our Web site
utilizes a standard technology called "cookies"
(see explanation below, "What Are Cookies?") and
Web server logs to collect information about how our Web
site is used. Information gathered through cookies and Web
server logs may include the date and time of visits, the
pages viewed, time spent at our Web site, and the Web
sites visited just before and just after our Web site.
This information is collected on an aggregate basis. None
of this information is associated with you as an
individual.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for
purposes of administering our business activities,
providing customer service and making available other
products and services to our customers and prospective
customers. Occasionally, we may also use the information
we collect to notify you about important changes to
our Web site, new services and special offers we think you
will find valuable. The lists used to send you product and
service offers are developed and managed under our
traditional corporate standards designed to safeguard the
security and privacy of our customers' personal
information. As a customer, you will be given the
opportunity, at least once annually, to notify us of your
desire not to receive these offers.
What Are Cookies? Cookies are a
feature of Web browser software that allows Web servers to
recognize the computer used to access a Web site. Cookies
are small pieces of data that are stored by a user's Web
browser on the user's hard drive. Cookies can remember
what information a user accesses on one Web page to
simplify subsequent interactions with that Web site by the
same user or to use the information to streamline the
user's transactions on related Web pages. This makes it
easier for a user to move from Web page to Web page and to
complete commercial transactions over the Internet.
Cookies should make your online experience easier and more
personalized.
How Do We Use Information We Collect from Cookies?
We use Web site browser software tools such as cookies
and Web server logs to gather information about our Web
site users' browsing activities, in order to constantly
improve our Web site and better serve our customers. This
information assists us to design and arrange our Web pages
in the most user-friendly manner and to continually
improve our Web site to better meet the needs of our
customers and prospective customers.
Cookies help us collect important business and
technical statistics. The information in the cookies lets
us trace the paths followed by users to our Web site as
they move from one page to another. Web server logs allow
us to count how many people visit our Web site and
evaluate our Web site's visitor capacity. We do not use
these technologies to capture your individual email
address or any personally identifying information about
you although they do permit us to send focused online
banner advertisements or other such responses to you.
Notice of New Services and Changes
Occasionally, we may also use the information we
collect to notify you about important changes to
our Web site, new services and special offers we think you
will find valuable. As our client, you will be given the
opportunity to notify us of your desire not to receive
these offers by clicking on a response box when you
receive such an offer or by sending us an email request at:
service@physicalchess.com
When you send confidential personal credit card
information to us on our Web site, a secure server
software which we have licensed encrypts all information
you input before it is sent to us. The information is
scrambled en route and decoded once it reaches our Web
site.
Other email that you may send to us may not be secure
unless we advise you that security measures will be in
place prior to your transmitting the information. For that
reason, we ask that you do not send confidential
information such as Social Security or account numbers to
us through an unsecured email.
How Do We Protect Your Information?
Information Security. We utilize
encryption/security software to safeguard the
confidentiality of personal information we collect from
unauthorized access or disclosure and accidental loss,
alteration or destruction.
Evaluation of Information Protection Practices. Periodically,
our operations and business practices are reviewed for
compliance with corporate policies and procedures
governing the security, confidentiality and quality of our
information.
Employee Access, Training and Expectations. Our
corporate values, ethical standards, policies and
practices are committed to the protection of customer
information. In general, our business practices limit
employee access to confidential information, and limit the
use and disclosure of such information to authorized
persons, processes and transactions.
What About Legally Compelled Disclosure of
Information?
We may disclose information when legally compelled to
do so, in other words, when we, in good faith, believe
that the law requires it or for the protection of our
legal rights.